Acting with integrity

Acting with integrity

Last week my team shared a dinner out to celebrate promotions. We celebrated everyone there and those that were promoted were invited to say a few brief words.

Acting with Integrity is one of PwC’s stated Values and it’s critical to building trust, part of PwC’s purpose. The great thing about true values is the richness that comes bringing them to life. Psychology Today’s discusses the 7 Signs of People with Integrity which calibrated with me.

Firstly, parents who apologise to their children for over-punishment. As a parent, if you overstep the mark, then your children deserve an apology and for you to set aside your pride.

Secondly, bosses who acknowledge their team members’ achievements and downplay their own.

Thirdly, romantic partners who boycott name calling etc.  You’ll know when you’ve acted without integrity by how badly you feel if you resort to name calling to anyone actually.

Drivers who almost never drive aggressively. I’ve started extensively using adaptive cruise control even in the city. It takes almost all the stress from driving. So someone is a few kms slower in front? Breathe. It’s great for wellbeing too.

iStock-938113718.jpgPeople in positions of power apologising for keeping people waiting. It gets easier the more senior you are to keep people waiting, and sometimes it happens because of your role. But don’t get ahead of yourself – whether you’re a specialist or a manager interviewing prospective employees –  that you’re so important you don’t need any humility and humanity.

Coming in sixth is giving someone the benefit of the doubt, when the circumstances are unclear. In my forensic work this is a must. Anything else is an attack on the rule of law, whether that be the law of the land or the work rulebook.

Finally, volunteering. People with integrity help others without a need for reciprocity.

So with that criteria in mind, how do you stack up? We can challenge ourselves on these, and notice these behaviours in those around us. I think you could use some of these to see how prospective leaders stack up.

At our dinner, one of our team who was promoted only referenced the team who had worked with him, and got him to where he was. It was a sure sign of integrity and left a warm feeling all around. This frame is surely the reason why it felt good.

Stephen

 

Only a very few things really matter

Only a very few things really matter

It might run contrary to Maslow’s hierarchy of needs, but I do increasingly think that only a couple of things matter – health and family – however defined by you, come to mind.

I haven’t blogged much lately because of other priorities. I’ve been walking most mornings and evening for exercise. I blogged about one walk recently through Cornwall Park.

The benefits of walking are well known and it’s helped me in many way:  working more effectively, thinking time, physical health and clothes fitting better!

Add good relationships with those that mean something to you – feels healthy and contented.

I might be overlooking Maslow in this simplistic interpretation of what’s important, which starts with physical needs (health, food) and safety, followed by belonging, esteem and self-actualisation.

My two “what matters” aren’t that high up the Hierarchy – in fact, health is a the bottom. It could be that I’ve got a fair way up Maslow’s needs and I’m heading down again.

It’s part of making life simple – walking, selling excess “things”, focussing on people that matter.

iStock-936370860.jpgA simple life, clear, clean and focussed.

Stephen

 

 

 

Cornwall Park

Cornwall Park

Cornwall Park was gifted to the people of New Zealand in 1901 by John Logan Campbell. It’s my favourite city park – and it doesn’t hurt that I’m within striking distance – for a good walk. I was there over the weekend after dark for a 10 kilometre loop out and back home.

Last year I attended a wonderful talk by the lead landscape architect, Thomas Woltz, engaged by the Park’s Trust Board, to oversee a 100 year transformation. Excitingly some of the projects are already underway. At the Manukau Road end of the Park, which I suspect many people don’t think of as an entrance to the Park, the statue and surrounds have been lovingly restored and invigorated.

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From Manukau Road through to the Green Lane entrance past the sport’s grounds it’s a great route that I never tire of. Cornwall Park “proper” (my phrase) is full of mature trees, farmland, rock walls and Twin Oaks Drive. There’s nothing quite like it.

At night it’s completely unlit which is rare in the city and ideal for deep thought.

Watch out for sheep on night patrols though!

What better way to build resilience?

Stephen

 

A golden era

A golden era

often find myself thinking how many big things are not going right globally: climate change, our management and respect of the environment, fervent nationalism and the resulting damage to democratic institutions. 

I can make small steps on some of these things and show leadership to provide positive role-modelling and examples.

At the risk of sounding shallow there are some things that I think we might be in a golden era for. One of those is television.

Watching detectorists on Netflix this last week was an outstandingly enjoyable experience. So much so I watched the entire two series through twice.

But wait, there’s more. They’re not going to give you the warm fuzzies like detectorists but The Americans, Homeland, Ozark and my personal favourite that I’m waiting impatiently for the third series of, Occupied.

iStock-1032524948.jpgDetectorists involves shallow digging and has deep human truths in it, but Occupied gets uncomfortably close to the current nationalism, foreign interference and environmental challenges as you might wish for. I had to double check that it really was conceived before the last US presidential election. It was.

Enjoy.

Stephen

I just wanted to hug her

I just wanted to hug her

When Mary spoke at our PwC Fraud Academy event this morning she shared her personal experiences of “blowing the whistle” on her boss some years back. What struck me and others in the room was the very real and powerful effects on her.

At one level she simply did the right thing, having found evidence of invoicing fraud. But it was much more than this. The sense of disbelief – could my boss have really done this? The agony of not knowing who to trust. The suspicion that others might be involved. And the fear. Fear of consequences for herself – “maybe people will think I’m involved” – or at least culpable for not having picked it up, and the fear of what her boss might do.

As it turned out, after her boss was confronted by senior management she was confronted by him: “What have you done? They’re accusing me of all manner of things“.

Nasty stuff and not things we hope we’ll ever face in the workplace.

iStock-994164986.jpgLeaders will typically prepare for crisis events: spring into action for natural disasters and man-made events. Preparing ourselves for confronting the worst aspects of the human condition requires drawing on our innermost resources and life experiences.

Mary left and we wrapped up the session with a few words about the importance of transparent and visible whistleblower services.

As our audience left one woman came up to me and asked me to ensure that we properly thanked Mary for her bravery “I just wanted to hug her” she said.

Stephen

Not all black and white

When Mum and Dad were married, the end of WWII was just seven years earlier. That’s like it had ended at the end of 2011, looking back from now. Or, if we look at the Armistice for WWI, the 100th year of which we commemorated yesterday, that was thirty-four years prior, say 1984 from today’s lens.

Photographs from that era were all black and white and the first one included in this blog is the “meet the parents” trip taken outside 125 Queen Street, Auckland.  Until recently this was the Bank of New Zealand building, the bank that Mum and Dad have been with for all that time! (although I’m pretty sure Mum has some funds hidden away elsewhere).  The photograph was taken by a street photographer and collected from the store an hour or so later on payment of a small fee.

Mum and Dad 1952.jpgIt’s tempting to look at a long marriage as a specific time period and consider it a great achievement (which it is), or a good effort (perhaps like a prison sentence – “hey it’s more than David Bain did and he was innocent!”), or assume what is there today is what was there all along.

Here’s the wedding day  – them on the right with one of Dad’s brothers as best man with the bridesmaid.

Mum and Dad Wedding

Unlike the photographs it’s not all black and white. Mum and Dad are quite colourful actually – check out the recent photograph below. They’re parents, grandparents, great grandparents, brother and sister, uncle, aunty, cousin and friends to many.

So on this day it’s a celebration of a couple who have lived together as an example of love, persistence, humour, faith and actually, the most important thing of all: just doing good. Some of that even washed onto me!

Nice. Congratulations. You’re a legendary couple.

Stephen

ps 66 years!

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Joy

noun a feeling of great pleasure and happiness.

It’s a word that’s been top of mind lately. As authentic leaders we strive to provide an environment where those we lead can perform, grow and reach their purpose, or meaning.

I have had an internal debate about whether I look for purpose or meaning. Whichever one it is I strive for, lately I’ve noticed that unless something brings joy, I’m hesitating.

A colleague and I engaged in a coaching conversation today. We challenged each other on blocks that people have to finding joy. It is the nature of the work? Is it too much work? Or is it just a mindset.

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Work won’t always bring us joy. Sometimes it’s just hard. Our personal objectives won’t always bring us joy. Getting there can be hard.

But on the way through I reckon we should be finding some joy. Not just from reaching a purpose, finding a meaning, or even reaching a goal. But on the way through.

Reminding ourselves “these are the good old days“.  Making it a daily challenge to find the mindset that brings joy to us is not easy, but worth a try for our own sense of purpose or meaning, and our teams.

 

Stephen