Mixing up Reflection and Feedback

When a team is struggling to connect, a bit of courage from everyone involved can make all the difference.

On some recent leadership development work, instead of the participants recording their reflections in private notebooks, everyone put their reflections on flipcharts in the open area.

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It took courage and having courage can mean taking a risk. This new process was not without risk and even one team member not being ready could have derailed it.

But this team plainly was ready, and so we took it a step further and had the team members record feedback on each others’ flipcharts.

In doing so, a permanent and meaningful record of a crucible event was created.

I heard after the session that the team has already made great strides.

I’m calling this new process ReflectBackᵗᵐ.  I would welcome the opportunity to use it with your team to cut through challenges you’re having.  Yes, you do need to be brave and I suggest not using it without supervision.

Stephen

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Struggles with change

Man character need help. Vector flat cartoon illustration

It’s trite to say that there’s a lot of change right now. I’ve told myself to stop reading Trump news but I can’t. It’s seems every day brings more deconstruction, as Stephen Bannon calls it, of a democratic government. He seems to be quite reclusive, probably an introvert and if you read what he has to say about the state of the Western World he’s very hostile to immigrants, trade agreements, non-Christians, non-whites, the LGBTQ community. Anyone unlike him.

According to Wikipedia “Bannon was a founding member of the board of Breitbart News, an online far-right news, opinion and commentary website which, according to Philip Elliott and Zeke J. Miller of Time, has “pushed racist, sexist, xenophobic and anti-Semitic material into the vein of the alternative right“.

I’ve been wondering how a person ends up that. You might also wonder how he ended up as the right hand person to the US President. But that’s not what this is about.

Fear. Bannon is scared. Living through all that change and feeling forced to accept progress and equality when you believe they are poisonous. So now it’s revenge and trying to change the world to stop being scared.

And you thought that Trump feeding his insatiable ego was bad enough.

Ironic Satirical Illustration of a Retro Classic Comics Woman Being a Drama Queen

Change can be scary and leaders should be ready to understand, confront and allay fears. Especially now.

Stephen

 

We once knew how to look after a refugee at Christmas

Panoramic view of  Pohutukawa red flowers blossom on DecemberThe notion of a Christmas for peace and tolerance is lacking in world affairs. What were once expressions of wise leadership are expressions about controlling others and rule by dogma, supported by special interest  groups (to put it neutrally) including white supremacists, Evangelical Christians, billionaires etc. If you were religiously minded the phrase “unholy alliance” must come to mind.

I wonder why people are voting for autocratic leaders. Leadership isn’t for everyone and for some people, even self leadership is a challenge. Which is why leaders have such a privileged position of responsibility for creating meaningful dialogue, compassion and to treat others fairly. But what happens when enough of the population votes for something else? Voting, it seems, to treat minorities whether because of poverty, religion, sexual orientation or race as exceptions to the norm who can be ignored at best, and at worst, ridiculed. Something has broken down.

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I took this in Malmo, Sweden last year

It’s complex – there’s globalisation, economic malaise for many, refugees, terrorism – but surely this is the time to call on the best that we all have and what some people say Christmas is about – tolerance, which for the Christmas story is about protecting a homeless child and caring for a new, possibly single, mother – not turning a blind eye or worse attacking those who seem “different“.

Special interest groups including religion have long held a seat at the table of power. I hope those special interest leaders use their new found power to promote tolerance, liberty and compassion. I’m not holding my breath.

It does make me realise how fortunate we are in New Zealand. It’s easy to forget. Summer too. I hope you’re having a good Christmas with those important to you.

Stephen

 

 

A conversation

We finished another Authentic Leadership Programme this week with presentations to the participants’ Executive Leadership Team. It was a time of some anxiety: Presentations! Public Speaking! Jerry Seinfeld says that public speaking is the number one fear of most people.  Number two? Dying. So if you’re at a funeral most people would rather be….

But what happens when you decide to have a conversation in lieu of a presentation? Participants speaking about deep experiences from a journey of discovery.

It was really quite simple and at the same time very complex. An authentic conversation is easy, and sounds easy. In leadership development it only comes from a shared experience, a deep examination of self and exploring and identifying one’s leadership strengths and challenges.

An authentic conversation
An authentic conversation

Everyone on the programme should feel proud of where they had got to and for taking a risk with their vulnerability. It paid off and will bring dividends in the years to come.

This programme couldn’t have happened without the enduring wisdom of David Carter who recently moved on. He won’t be stoked that we’re talking of yet another journey, but it was, and a powerful one for which he had a significant role.  Thank you.

Stephen

 

Sacrificing your reputation for short term gain

When I visited and stayed at the FBI Academy at Quantico, Virginia in 2000 before 9/11 I was issued with an access card to get around the facility. Part way through the stay I mislaid the card. I went to the public reception and a harried receptionist thrust a box of cards at me. “Take what you need“she said, so I reissued myself with a card and carried on. She had no idea who I was, whether I was entitled to be there, whether I should have access or if I did what my purpose was. You wouldn’t have needed a leaker inside to find the secrets of the FBI then!

I assume things are a bit tighter now. It certainly seems that way traveling through LA.

Since the FBI Director James Comey released information that a batch of emails on an unrelated investigation may be relevant to Hillary Clinton (but that he had no actual idea whether or not they were), it’s come out that FBI Agents have been leaking information to the media because they dislike Clinton.

The FBI has always held a special place in the world of law enforcement. It has led and continues to lead, many facets of forensics – in fraud, technology, weaponry – and the physical environment. It has shown itself to be impartial, thoroughindependent and thorough.

That deserved reputation has been built up over decades by thousands of Agents on thousands of case.

That reputation is at serious risk right now, and may be damaged for some time if the allegations of leaking and partiality prove to be true (or even not disproven).

Whatever you might have in your trust bank can unwind a great reputation quickly by hasty actions in the heat of the moment. For law enforcement independence is often the first thing that fails.

Whatever your big thing is, treasure it and don’t give it up for short term gain.

Stephen

 

 

Mortal

It was Aunty Joy’s funeral last week. Uncle Ken’s a month or so back. A couple. Parents, grandparents, great grandparents, sister, cousin, Aunty, Uncle. And more, much more.

Their lives were so eloquently and movingly paid tribute to at their respective funerals by family. I struggle to add to it.

Two family members gone so close to each other. I said to Dad as we went in for Aunty Joy’s funeral service that it felt raw. We could still feel it from Uncle Ken’s service. Any sense we felt pales of course – from immediate family – who showed remarkable resilience and grace.

Young girl hiker on mountain trail
What is your next adventure?

If there’s any good to come it’s a strong reminder of living now, in the present and embracing every moment. Friends come and go, work is ever present and will never be complete, the things we have or want don’t really matter, and you need to live now with what you have. Start your next adventure.

And if you have even half the things said about you at your funeral service that were said about my Aunty and Uncle, you will have lived.

Stephen

 

Is that really the best you have?

Ryan Lochte has won 12 Olympic medals, making him the second highest US swimming medal-winner behind Michael Phelps. Lance Armstrong ‘won’ 7 consecutive Tour de France races although he was stripped of the awards after he was found to have cheated. Lochte is not a cheat and this blog is not about being a cheat or not.

Cyclist riding a bike to the sunset on the highway
It’s a great sport

As best as I can ascertain Lochte and others caused some damage to a bathroom in Rio. A security guard who was armed (and may have pulled his weapon) demanded that Lochte and his friends pay for the damage. Lochte fled and complained to the police that they had been robbed at gunpoint. When the actual facts surfaced, Lochte had left Rio.

He apologised to his teammates and said he was “hurt” that they were left in Rio to deal with the consequences. He says he “over-exaggerated” the situation and insists he didn’t lie.

I heard an interview of Armstrong on the radio the other day. If you listen to him talking about his doping, you quickly pick up that the man has not really come to terms with what he did. Armstrong struggles with acknowledging what he has done: “I view this situation as one big lie that I repeated a lot of times,” he said. “I’m sitting here today to acknowledge that and to say I’m sorry for that.”. That’s pretty clear but he also says that without his winning all the cycle races he wouldn’t have raised the profile of cycling to where it is now, nor raised all the millions for cancer sufferers.  True.

At our last Authentic Leadership module we talked about the goldfish bowl effect: leaders are magnified the higher up they go.

The weasel words and justification, abstract apologies to select groups or about things you’ve said, do not properly acknowledge the wrong. They are simply part of trying to minimise what you got caught doing.

If you’ve stuffed up, then acknowledge it and apologise. Leave it for others to find the good in what you did.

Stephen