Tough love

Getting feedback can be tough. As leaders we welcome it, embrace it, even ask for it, sometimes via formal systems like a 360.

But sometimes it’s not easy. Working with a new team, a different boss or chair, or, unfortunately, not exhibiting the behaviours others expect of us, can lead to some unpleasant reading.

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I always encourage people to prepare for written feedback by preparing for reflection, ensuring they have the context in their head, have some support available, but above all, seek to find the real “juice”. Most people who give feedback do so with the best of intentions to help us. Not everything said will calibrate, but there’s almost always something in it that you can find and own.

Yes, own. Own that feedback, return the love, thank the givers and start planning on making changes.

Stephen

 

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