Polish the headstone

On Christmas morning I’ll visit the grave of my maternal grandparents at Waikumete Cemetery. They won’t know I’ve been and actually, I hardly knew my grandfather who died when I was 5 years old. I have one only memory of him  – going up the escalators at Farmers – I think!. Christmas day as a boy felt like a very special day, in fact it felt so special that when we went out in the car to visit (usually Dad’s boss Huia Gilpin who lived in the Botanic Gardens in Christchurch), I would look at other people in their cars with some sort of reverence, almost amazement, that here we had arrived on this most special of days. Surely today we were a united community with clean cars, best clothes and only good things to say and do. And new stuff from under the tree. The whole world must be amazing today.

I re-live that feeling in part by listening to ridiculously cliche-ridden carols and cleaning the car (I only just realised that! ah the power of blogging). And by visiting Mum’s parents’ grave at Waikumete. Grandma was a pretty no-nonsense sort of person. I remember after a holiday in Auckland in January, all piling in the car to leave with her on the steps of her three-bedroom unit in Haverstock Road, Sandringham.  “Lovely to see you arrive, lovely to see you go” she declared. I was crushed. How could she say such a thing? How could the nine of us squeezed into her flat in Sandringham for three weeks with a week or so in the middle at Stanmore Bay, have been anything other than a joyous experience?

Later, when I boarded with her as a 21 year-old, she reprimanded me for inappropriate sarcasm to some door-to-door religious salesmen in white shirts and black name tags. No nonsense, but tolerant at the same time.

For some reason, time is the excuse, I haven’t put up a Christmas Tree this year. I might tonight. I might not. Somehow, it doesn’t seem important. The mind feels clear and at peace after a big year both professionally and personally and the tree seems not necessary for the experience of Christmas peace.

The man who lived 2000 years ago and was executed by the government of the day in a pretty routine method at that time, spoke, or at least had recorded about him, of tolerance. If he were around today, he’d be pretty shocked at the lack of tolerance by many of the establishments built up in his name. He’d be impressed by some, sure.

I feel very grateful that in my world there’s a lot of tolerance about race, gender, sexuality, ethnicity, age, ability, wants. But unlike the visit to the Botanic Gardens in the 70s I realise that much or even most of the world is not so fortunate. Some people can’t choose what they wear, or eat, or days they work, because of intolerance based supposedly on the words of men who spoke primarily of such a thing. Strange.

None of this is going to change anytime soon, but every step of Authenticity and Tolerance as leaders we make to our teams and communities, it’s a step that will, with many other steps, ripple eventually across the oceans to maybe some poor kid in Africa infected by AIDS at birth from her mother.

So when I polish up the headstone, I’ll remember Grandma’s tolerance, at least on that one day that I got told off. But I’ll continue to be intolerant of one thing though: Intolerance. Make a stand for it. You won’t just lead a great team. Take how we lead at work as authentic leaders into all of the world and don’t put up with intolerance. We could save more lives that way than ever before.

That’s a Christmas worth having. Same one as a boy I thought the world was having.

Take your time

It’s a crazy time of the year – hot, wet today, busy, traffic is mad. And all the time our planet is hurtling through space at 1m km/h (that’s the relative speed of earth around the sun and our galaxy through our universe I think but I digress!). It’s been a busy couple of weeks. After 12 years of waiting, my son Tim had a replacement cornea graft which is promising for his vision. I was surprised how emotional I felt when he went into surgery. It’s been a long time, or felt it, waiting for his eyes to be in good health for the procedure. Before and after the surgery I’ve been helping lead teams develop their charters and learn about themselves. Which takes time.

The charter is usually just the beginning, but it’s a really important beginning, setting the rules of engagement and developing a vision of what the team would like the future to look like. One exercise that was supposed to take 15 minutes yesterday with one group took an hour and a half. You might ask if that mattered? Well yes it did. It mattered a lot that the team went where it needed to, taking the time. At the end of the session, they said that this first part was the most valuable.

Management requires action. Leadership needs patience. We need both but the best actions are those that follow a patient time of leadership. Professor Charles McGhee, Tim’s masterful surgeon who espouses opportunity and optimism on each encounter knows about patience. He knew not to rush in. But when it was time, he showed the best action you could hope for.  Two hours of careful surgery and Tim’s new cornea was in situ. And all around was a medical team who worked as one, including a theatre nurse who was there for Tim in 1995.

Vision for vision.

Stephen

An afternoon with an artist

Tim and I drove north this morning.  145km to be exact and then back again. In-between we shared time with an artist who inspired and made us laugh. I hope we might have made him happy too. As well as snapper and fries we had Bob Dylan and deep stories that started to connect us.

Connecting at a level that matters. The world is overloaded with head and logic. Today it was heart. And that meant family, the good and the challenging. But realising that whatever, all is learning and growth.

Tim left with a special message of caring for his upcoming surgery. I left warm and content.

Even the road seemed peaceful going back. Uncle Stan was waiting for me when I got home. He seems peaceful.

So does Tim.

Thanks my new friend. It was an authentic day.

Stephen

 

Should we get a subway?

I picked up a Subway at Papatoetoe by the Caltex the other day.  I joked to what I now know is the franchise owner, that I could repeat the whole conversation almost word for word:  What meat Sir? Extra Cheese? Any extra bacon or avocado? This time I did get extra cheese and he challenged me that it might sound repetitive but, he’ll get more business that way. Well he did! Good on him. As I was getting into my car, he came running out with a voucher for another customer who had won a free cookie. “That’s what you call service, I remarked”.  “He shouldn’t have forgotten it in the first place” said she. Right.

There’s a pretty interesting idea promoted by the new Auckland Council for an underground train link through central Auckland. My son Tim finished school yesterday for good. That’s 16 years of schooling with both Tim and Tom now finished and off to tertiary study. Tim has low vision and although he’ll be having surgery again soon which is very promising, he’s someone who is dependent (as many are) on a good public transport system. Leadership is not just about getting things done, but having the vision that will get others going.

I notice that slowly, but surely, the new Auckland Council is stamping its name and branding across the city – from roadwork upgrade signs, to rubbish trucks and the public library in Parnell. It’s Auckland Council. Someone has that detail worked out.

Like the guy in the Subway at Papatoetoe – he knows the details that will make the business grow and goes the extra mile for even the most ungrateful customer.  I reckon he probably has a vision that his Subway will be a big success in this part of the world. He deserves it.

And I hope that a vision for a big subway up the road will come to make life for my boys and their families a better one in the years to come. A vision for a subway. Yes, I like it.

Stephen