Bounding into the hotel this morning on my way to present to the Senior Executive Assistant Roundtable this morning the person walking towards me suddenly stopped, turned away and looked down, frantically texting. The person had been in a dispute I was involved in which, although settled a long time ago, had resulted in some silly stuff fired at my direction for a while after.
The women (yes all women) of the Senior EA Roundtable were in good form. When you’re running a concurrent session you know people have a choice so it’s great when at least someone turns up! Actually we had lots turn up to hear about personal leadership and management.
We discovered that we all have different core values but there was quite a lot of commonality – family, integrity, freedom and honesty were a sample – and that it can be helpful to take into account someone else’s value when communicating with them. In fact it’s everything – treating others as they wish to be treated.
It just happened to be there in the paper – the pictures from the CCV camera of the woman stroking then dumping the cat into the wheelie bin - and so we had a talk about that too. What sort of person would so such a thing!? A cat hater? A psychopath? Maybe he did his business on the woman’s lawn? Whatever was the answer we learned that we can’t always anticipate why people do stuff unless we know about them. In the middle of the room, I suddenly completely and absolutely lost my train of thought. Mindfulness is such an important component of personal leadership – you know what it’s like when you’re in a meeting and someone is texting. Sometimes managers talk about this but Colleen today made it clear and present for me – it’s about respect. Yes that’s it, not hard at all.
And so we moved onto conflict – speaking to the other person’s values, commending, recommending and then commending. The group shared experiences and we heard some great examples of how to communicate powerfully.
As I type this there’s a young woman on the TV who drove drunk and killed the mother of the young man seated next to her. He has forgiven her and they plan to give talks together. Two young people role modelling what grown ups in business struggle with.
Is your head held high? There’s no use putting your head down if there’s difficult stuff to do. Maybe you’re just not present or maybe you’re hiding. Either way if you interact with others you’ll need to be there. And when you’re there, do they know you? I told the group where my folks lived (you had to be there!), so I hope Mum and Dad don’t mind the occasional visitor! The greatest gift you can give. Be present. Be yourself.